Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
When will my order ship?
Most orders are processed within 1-2 business days. You will receive a confirmation email with tracking information once your package is on its way.
Can I modify or cancel my order?
To ensure fast delivery, we begin processing orders immediately. Please contact us within 1 hour of placement to request any changes.
Do you restock items that are sold out?
We curate limited-run collections, but popular staples are often restocked. You can sign up for 'Back in Stock' notifications on the product page.
What materials do you use?
Willow Boutique prioritizes high-quality natural fibers, including organic cotton, linen, and silk, to ensure longevity and comfort.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.